Video clips are becoming an increasingly popular feature of social media marketing, and there are several examples of Vine used both well and poorly by different brands.
Ever since Twitter’s acquisition of Vine earlier this year, we have seen different brands sharing examples of Vine – sometimes used in an innovative, excellent way, and other times we feel as though they missed the mark completely.
In some cases, when companies use Vine and other short video tools as part of their social media marketing, we can have both good and bad examples of Vine by the same brand.
General Electric tends to use Vine quite often. They have done some very unique and exciting things with the tool, but there have also been instances where they missed the target by a mile. Below is an example of each with some explanations as to why one works while the other falters.
Vine Used Well
On Pi Day (you know, March 14th, or 3.14) General Electric decided to wish everyone a Happy Pi Day with a quick Vine of an endless Pi-themed pie.
It is easy, clean and gets a friendly message across is a simple way. While there is a lot you can do in six seconds, you certainly don’t want to do too much. If you’ll recall, The Wolverine tried to pack a two hour movie into a six second Vine. This makes it hard to follow and instead of conveying everything, you end up with nothing that resonates. General Electric hit the right note with this Vine. People who knew what it was for were very appreciative, and it was clear enough that some people probably learned about Pi Day as well.
Vine Used Poorly
Even if you are right on target 99% percent of the time, that still leaves one in every hundred that will not work. This was the case with Inventor’s Day and General Electric’s attempt with Vine.
First of all, if you listen to this Vine with sound, you are wondering what in the world is happening. The biggest issue here is that the concept might make sense in theory, but the execution is all wrong.
The Harlem Shake videos were short to begin with, but they work on their own because of certain key features, namely the music and style. They cannot be condensed into six seconds. The issue with this Vine by General Electric is that it is clearly forced, and trying to take advantage of a popular concept for the sake of relating to a mass audience.
The idea does not work organically, and it shows. The key to a Vine is to do something intelligent that fits into the parameters. For this case, it simply did not work on Vine.
What other examples of Vine used both well and poorly can you think of? Tell us in the comments below or on Twitter!
https://t2marketinginternational.com/wp-content/uploads/2022/12/logo-t2-300x138.png00Corey Padveenhttps://t2marketinginternational.com/wp-content/uploads/2022/12/logo-t2-300x138.pngCorey Padveen2013-08-22 06:15:242013-08-22 06:15:24Case Studies: Examples of Vine by General Electric
Standard Life provides savings and insurance services and has been doing so for nearly 200 years – nothing so exciting to warrant a Case Studies, right?
Social media is everywhere. Whether you are a major cutting-edge tech firm or a staple of the insurance business, social media has a place in your industry. Despite the long standing of Standard Life, Craig Johnston, in an interview with econsultancy, explained how and why the insurance giant decided to dive into the world of social media marketing.
Though the company took a crack (with some success) on Facebook and YouTube, they have found their true social media calling on Twitter and LinkedIn. Why? The marketing team took the time to develop a strategy, target influencers and reach out to very specific audience. The results have been outstanding.
Standard Life wanted to use Twitter as a means of providing additional resources and to engage with influential advisors. Well, after creating a functional content strategy and targeting the 30 users they deemed most influential to their target audience, they managed to garner nearly 67% of them as followers, and are now sharing content with them (and their clients, future prospects) on a regular basis.
On LinkedIn, Standard Life also wanted to reach out to influencers, so they created a private group for advisors and reached out to several they found to be most influential. By speaking to these individuals on a personal level, they managed to persuade many of them to join the group, which prompted several others to join (without an invite) as well.
There are quite a few great points that marketers can learn from this program.
Find Out What Works
This goes for both your industry and your brand. Facebook has a billion users so it must be the best network for you, right? Not necessarily! Maybe you will find that YouTube is where you generate the most referrals and social media success.
What is important is testing each market (with a clearly defined strategy, of course) in order to determine which one is going to work best for your business.
No One Is Bigger than Social Media
This is not saying that social media should replace your other marketing efforts. However, as we pointed out in an article about Social Media Marketing Myopia, thinking your brand is above the consumers’ preferences will leave you clamouring for business you once took for granted.
Insurance may not be the most exciting field, but there is still room for a social media presence. Johnston and his team realized this, and it is important that other marketers realize it as well.
True Value Rests with Brand Loyalists
The longevity of a company rests with its brand advocates. When word-of-mouth spreads far beyond product evangelists, you can feel safe in the future success of your brand. As Johnston notes, “The funnel has now changed so we are always trying to drive advocacy. Companies have to offer customers free stuff, such as information and advice, to add value and help encourage a purchase.”
Showcase your expertise and keep them coming back and wanting more.
What other examples can you think of where companies in relatively unsocial industries found room for social media? Tell us in the comments below or on Twitter!
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Find out what Honda did in order to engage their audience with an innovative Twitter and Vine campaign!
There are a few topics that generate more engagement than most. Sometimes it is food, other times it might be the weather. But one thing that is sure to generate conversation is when you ask a group of people to vent their frustration with a certain issue.
For Honda, that issue was old cars. The car company asked fans to share why they want a new car on Twitter with the hashtag #WantNewCar.
What did these fans get? Personalized Vine video responses from real Honda employees, live and in person. This opens the door to a lot of potential fun, and humanizes a brand as large as Honda.
The campaign caught on and the results were great for Honda. So what can marketers learn from this Twitter and Vine campaign?
Be Innovative
No, Honda is not the first brand to use Vine in a social media campaign. However, there have not been many, and this is one of the more unique uses of the video app to date.
Every time you create a campaign, think of a new use for an old tool. It’s qualities like this that make a campaign exciting and encourage users to participate.
Expand Your Reach
If Honda had simply relied on getting the message out by tweeting about it, they likely would not have seen the same level of participation and success that they did.
Using Twitter, incorporating Vine and creating a simple, fun and short YouTube video to promote the campaign really helped it succeed. Streamline the process and your campaign by reaching as broad an audience as possible. This is often a trait of successful campaigns using social media, as it certainly should be.
Engage Your Audience
By reaching out to their fans and followers and encouraging them to participate in the campaign, Honda made a marketing campaign seem like a fun little project.
Find a way to involve your audience and you stand to find a lot more success. Think of a stand-up comedian. The one that stands on stage and tells knock-knock jokes might get a few laughs, but when a comedian engages the audience, asks questions, and even (on occasion) pokes a little fun, people tend to appreciate the performance quite a bit more.
Personalize Your Campaign
And how can you really get the most out of engaging your audience? Personalize the campaign for those that are loyal enough to engage back!
Honda chose to create personalized responses using video to respond to the participants. Even a gesture as simple as personalized thanks, or acknowledging your fans will go a very long way. People like to be noticed; that’s one of the driving forces behind the success of social media. Keep that in mind when putting together a campaign.
Honda did an excellent job both in the planning and execution phases of this campaign. It was well thought out and the results make that clear.
What is the most innovative campaign using social media have you create or been a part of? Tell us in the comments below or on Twitter!
Facebook Ads are everywhere. Whether we notice them or not, we are always seeing ads pop up on the social network; they have just done a pretty good job of making them look like business as usual. So why do we click on some and not others? Find out how you can increase click-through rates on your Facebook Ad campaigns with these great tips!
Mobile marketing is of ever-growing importance. Every year, it is becoming more crucial that marketing strategies incorporate some facet of mobile, or risk missing out on a massive, engaged and growing audience of potential customers. Find out why mobile marketing is so important in this great infographic!
Many of us have heard about the Facebook EdgeRank algorithm, and some of us may even have an idea of what it is. But like any proprietary algorithm, the details are often scarce and it is unclear what the exact function is. In this article about the Facebook EdgeRank algorithm, we aim to explain, simply, how it works and what you need to know about it when it comes to marketing.
Volkswagen India was hoping to leverage the Indian market on their quest to becoming the largest automotive brand in the world by 2018. The marketing minds at Volkswagen decided, after some very careful planning, that their best avenue for success was LinkedIn, and their efforts paid off greatly. Find out why in this week’s Case Studies.
Company pages, channels and accounts are available on nearly every major social network. We often take them for granted, but the value that company pages add to our business is pretty impressive. Find out about the benefits of company pages in this week’s Social Equity segment.
Have a look through some of these great articles, enjoy your weekend and have a relaxing and happy Mother’s Day tomorrow!
https://t2marketinginternational.com/wp-content/uploads/2022/12/logo-t2-300x138.png00Corey Padveenhttps://t2marketinginternational.com/wp-content/uploads/2022/12/logo-t2-300x138.pngCorey Padveen2013-05-11 10:45:312013-05-11 10:45:31Social Media: Week-in-Review, May 11, 2013
The Best Buy Twelpforce program has taken the brand from a major force in local retail to an industry leader on social media.
Everyone knows about Best Buy, and everyone knows about their expertise. But a few years ago, Best Buy was faced with a challenge: How does a giant in electronics retail go beyond the walls of a store and engage with an audience, provide ongoing, real-time support, garner brand advocates and build their own brand on multiple channels in the most efficient, measurable way possible? The solution: @Twelpforce.
Twelpforce is Best Buy’s Twitter handle for their online community. Essentially, the Best Buy team provides support and answers to thousands of engaged users who want access to the Best Buy experts.
In this week’s Case Studies, we look at what Twelpforce has accomplished, and what genius lay behind the concept that led to it being such a huge success.
The Concept
How is Twelpforce designed? Essentially, it is a handle to which all Best Buy employees have access. Questions about anything and everything electronics-related can be sent, and the Best Buy team answers them as quickly as possible.
With thousands of employees actively engaging with the Twelpforce platform, there is no shortage of experts that can answer a customer’s question without ever trying to close a deal. Thus, people can be comfortable knowing that they are getting a genuine, qualified response from someone who truly knows what they are talking about without being worried that they have fallen into a sales trap.
The Genius
When it comes to Twelpforce, there is a lot for Best Buy to proud of. Tens of thousands of questions have been answered since the program was founded and it has been a continually growing success. Below are a few features of note from the Twelpforce program.
Focus on Conversation
If this Case Studies proves anything, it is that conversation is always better than monologue. In the first year of the Twelpforce program, Best Buy noted a 20% drop in customer complaints online. By engaging in active conversations with their clientele and providing simple, straightforward answers, Best Buy managed to boost customer morale and shrink complaints.
People like to talk to someone, with thousands of people ready to answer, conversation was inevitable.
Use Your Whole Team
People might hesitate to look at every employee and ask them to participate in a public, unfiltered conversation. Understandably so; particularly when you have a company as large as Best Buy. But the benefits to this tactic far outweighed the risks.
Limiting your engagement to a small team detracts from the purpose of a program like this. The goals, as noted above, are to start a conversation, and when you are simply providing support, there is nothing exceptionally unique. By involving the expertise of their whole team Best Buy accomplished two things: first, they ensured that questions would be answered promptly. Second, they ensured that no question would go unanswered, as they had a veritable “expert” in every field imaginable!
A 20% drop in complaints proves this was the right move.
If You’re There to Help, Help!
One of the most crucial aspects that led to the success of Best Buy was that they did not use their social community as a direct sales tool. Of course, if someone is asking about Best Buy-related products, then they can be driven to a landing page that helps them out further. But as far as sales go, that is not why people engage in a conversation with Twelpforce, nor would that angle have led to the same amount of success.
Twelpforce was designed to Tweet help (Twelp). By steering clear of the sales angle, Gina Debogovich, Community Manager at Best Buy noted the following: “Factoring in call deflection and sales influence, our online community engagements provide around a $5MM benefit to the organization.”
What strategy do you employ when it comes to engaging with your online community? Tell us in the comments below or on Twitter!
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In case you missed some of the topics we covered this week, here is the social media week-in-review!
Effective SEO Tips for Optimizing Content on Your Page
There is an curious irony when it comes to SEO: everyone knows that it is important when it comes to getting found, but few people understand how it works. While it may seem like a complicated endeavour to optimize your content – what with all the talk about algorithms and pandas – there are few simple steps you can take that will make a big difference!
Social Media for Small Business [INFOGRAPHIC]
Social marketing is not something that should be adopted only y big companies. Businesses of all sizes, even small businesses, can use social media to their advantage and help grow their business! Find out how social marketing is helping small businesses in a great infographic!
What are ‘Targeted Tweets’ and How Should You Use Them?
Recently, Twitter unveiled their newest marketing tool: Targeted Tweets. This new feature brings in an entirely new advertising angle from which marketers can take advantage. Find out what these updates are and how you can use them to gain a competitive edge early!
Case Studies: Honda
About a year ago, Honda noticed a growing trend and near-obsession with Pinterest. They decided that the best way to promote their newest CR-V was to launch a cost-effective campaign aimed at spreading the word virally. The approached worked and Honda created a campaign worthy of a feature in this week’s Case Studies.
Social Equity: The Effect of Social Media on Your Brand
How does your brand’s image benefit from your involvement in social marketing? In this week’s Social Equity segment, we decipher how your brand equity increases both in the short- and long-run with the strategic use of social media marketing.
Have a look through some of these great articles and enjoy your weekend!
https://t2marketinginternational.com/wp-content/uploads/2022/12/logo-t2-300x138.png00Corey Padveenhttps://t2marketinginternational.com/wp-content/uploads/2022/12/logo-t2-300x138.pngCorey Padveen2013-04-27 11:30:422013-04-27 11:30:42Social Media: Week-in-Review, April 27, 2013
This week’s Case Studies focuses on one of the most socially innovative airlines around: KLM.
When it comes to social media case studies, airlines often prove to have some of the most impressive, influential and trendsetting results. Yet, despite all of the data that supports the adoption of innovative social media marketing initiatives for airlines, few seem to be as willing to go the distance as KLM.
KLM’s social media program is brilliant…and they know it. When it comes to converting social media fans into paying customers, KLM is among the most successful brands around. In fact, on the KLM Facebook page, there is a section that breaks down their social media campaigns, explains how they went about executing them and posts the results. Effectively, they are their own Case Studies as to why social is important to business. But our focus is a little deeper than that when it comes to our weekly case study. We aim to pull out the lessons marketers can learn from the KLM social media program as a whole.
The Campaigns
Featured on the KLM Facebook page are seven of their most successful social media campaigns. These campaigns include everything from “KLM Surprise” whereby special gifts would be presented to passengers who checked into flights using Foursquare or Twitter, to the “KLM Tile & Inspire” campaign whereby Facebook fans were asked to convert their Facebook profile picture into a Delft Blue tile and complete that tile with an inspiring message to be used as part of a mosaic design on a KLM aircraft that would travel across the globe. Below are two videos breaking down these campaigns.
KLM Surprise
KLM Tile & Inspire
Each campaign was equally inspired and generated similar results. For the two campaigns above, KLM reaped some considerable social benefits. The breakdown of the two featured campaigns by the numbers is below:
KLM Surprise Analytics
Foursquare
17.528 followers
Youtube
154,722 views
Twitter
1.597 followers
Tweet reach
2,6 mln
KLM Tile & Inspire Analytics
Created tiles
120.000
Number of countries where tiles were created
154
Views of the 2 videos
1.3 million
Number of destinations the 777 flew to
23
While the analytics are impressive enough as it is, the fact that KLM went on to further convert many of these fans is all the more notable. But what we wish to focus on is what KLM did that was as innovative and bold as it was simple and calculated.
The Lessons
Be Bold (But the Right Way)
KLM has had far from a conventional approach to their social media program. From presenting new meal options using Facebook videos that introduce the “chefs” (the “KLM A La Carte” campaign) to the controversial “KLM Meet and Seat” campaign that gave passengers the ability to preview their seat mates based on social profiles, KLM has dared to be innovative with each of their social media campaigns. But it is important to keep something in mind: the marketing execs at KLM knew exactly what they were doing, and these risks were as calculated as any.
By understanding the lead to conversion process, the KLM executives were able to put these campaigns together using careful market research, amalgamated and improved data from their own failed exploits (discussed below), and a clear understanding of the sales process for both the customer and the brand. You don’t garner new customers from social media by doing the same thing as everyone else (hence, the “Be Bold” part of the lesson) but you certainly won’t find them if you scare them away (and that covers the “Right Way” aspect). So keep in mind that for a social media campaign to work, you need to impress your audience and have the data to support your seemingly daring decisions.
Never Be Afraid to Try Something New
Social media is still in its infancy, and social media marketing even more so. There is no shortage of innovation out there, and with the ever-changing landscape of social media, you should never be afraid to be first to market. Your first-mover advantage will be huge when people see you doing something that no one has done before. KLM understands that and they have capitalized on it at every turn.
The airline only jumped into social media in 2009, but in these short few years they have managed to try their hand at virtually every campaign available on social media. Whether it is a Facebook campaign, a Foursquare promotion, a YouTube contest or a Twitter “Live Reply” campaign wherein the airline responded to user tweets using up to 140 REAL people to spell out the message, you should never be afraid to try something that has never been done before. When it comes to social media, people want something they have not yet seen.
Try, Fail, Fix, Repeat
No one knows failed experiments better than KLM. Sure, they might have the budgetary luxury of making these mistakes, but over time they have learned exactly what they should not be doing in order to perfect their social campaigns. And on a smaller scale, you should never be afraid of the mistakes you make when it comes to social media. As we noted above, this is an incipient form of marketing; people are bound to make mistakes. But when you do, note your errors, redraft your campaign taking that into account, and start again.
For KLM, one of their big blunders came in 2011 when they offered a promotional gift to the first 50 male and first 50 female “Likers” of a post. Within minutes they had 1,500 “Likes” and no way of knowing which came when. Oops! But what is important is that KLM recognized their mistakes, fixed them and, more importantly, accepted their failures. And that brings us to our final lesson.
Humility is an Underrated Trait
People appreciate humility. It is a humanizing trait, particularly when it comes from a company as large and reputable as KLM. That is why the last important lesson to pull from KLM is that, while you might be a big brand, social media is a place for you to simply be a voice in the conversation. While an image needs to be maintained, you can be a little less corporate and little more fun when it comes to social (respecting professional boundaries, of course). As we never tire of pointing out, social media is about exactly that: being social. Not only does KLM have a post on their blog detailing some of their yearly bloopers, but they also make an important point in their step-by-step guide on running their social media program:
“Not that campaigns always need to be global and spectacular. Many of our establishments have successfully launched their local pages, and we’ve learned that the power often lies in simplicity — like showing the interior of a cockpit, or thanking someone for notifying us about broken lighting on our KLM sign. Our creative editorial board delivers a daily dose of captivating, engaging posts through our various channels.
Social campaigns have won us several awards, but it hasn’t been one success after the next. We’ve certainly had our share of bloopers. But rather than hushing them up, we decided to make them public and take them as a learning experience. And as it turned out, people liked us even more for it.”
Well said.
What lesson do you think is most important in the case study of KLM? Tell us in the comments below or on Twitter!
The use of Pinterest and social media by Kotex proved to be one of the most successful and innovative social media campaigns run to date.
With the major announcement yesterday that Pinterest would now provide analytics to its business users, we thought an appropriate Case Studies this week would involve the use of the social network. And what better Pinterest-themed Case Studies than its use by Kotex last year to celebrate women’s inspiration.
The Campaign
As the world of social media exploded with the introduction of Pinterest last year, the first network of its kind, dominated almost entirely by women, Kotex and their social media marketing team had the brilliant idea to run a social media campaign centered on the women of Pinterest.
The brilliance lay in how they decided to design the program. Effectively, Kotex sought out the 50 most influential women they could find on the social network after reviewing thousands of accounts and their followers, and began searching through their boards to determine what inspired them. After that, they put together customized gift boxes inspired by these women’s boards, and reached out to these influencers on social media to share these gifts with them. They asked for only one thing in return: to repin the gift.
The results were far greater than what Kotex could have hoped for. Not only did nearly 100% of the 50 women comply with the simple request, but they went above and beyond. These women posted pictures of each component of the gift on both Pinterest and Instagram, made comments on Twitter, Facebook and reached out to their extended networks to tell them all about this wonderful gesture by Kotex.
By the end of the campaign – well, the end of Kotex’s analytics of the campaign, without measuring the extended secondary reach that the virality of the campaign created – Kotex had measured over 2,200 interactions and nearly 700,000 impressions. That’s quite the reach from contacting only 50 people directly!
Take a look at this video for a more comprehensive breakdown of the campaign:
The Lessons
There is a lot we can learn as marketers from this campaign. But when we consider the fact that this social media campaign relied heavily on a viral effect, we think the best lessons to pull from the Kotex Case Studies relate to the importance of influencers.
Find Your Influencers
Kotex knew their demographic and the audience they could reach, but they knew that referrals are so much more powerful than direct marketing. It was for that reason that the marketing executives at Kotex went looking for their social media influencers on Pinterest.
These were women who had a reach far beyond that of Kotex alone. And they were women with an audience that filled two vital criteria: the audience was made up of the right demographics and the audience was highly engaged with these influencers. When you can turn influential people into brand advocates, you can rest assured that you are going to generate quite a bit of new business. But in order to find these influencers, you need to keep this next lesson very much in the forefront of your thinking.
Influencers Can Be Anybody!
The women to whom Kotex sent gifts were not on any Forbes power list, they were not First Ladies and they were not Manhattan socialites – they were normal. (Well, that is not to say that these other women are not “normal” but you know what we mean.) These were every day women who happened to build a large and highly engaged following on Pinterest by simply being active and posting content their followers loved to share. It took a lot of insight for the marketing executives at Kotex to understand this.
When it comes to social media, industry influencers are no longer part of a closed off group comprised of the economic and social elite – anyone and everyone has the ability to be an influencer. Marketers need to keep this in mind.
Small Gestures Go A Long Way
The gift baskets sent by Kotex did not include fancy electronics, or high-priced jewelry. They were simply made up of small knick-knacks that Kotex knew these women would love because they did their research. Kotex could easily have sent them gift certificates for a lifetime supply of Kotex products, but rest assured, the returns would have been far fewer.
The reason why there was such a high response rate and such a viral effect was because Kotex customized these gifts to the tastes of the recipients. They did not need to include lavish, overpriced items because they knew that what they had included was worth much more. A little research into their industry influencers resulted in the numbers you see above. So remember, a little thought can get you a lot further than the easiest option.
Create Limitless Campaigns
Kotex asked these women to do one thing: repin the gifts. A simple request. But the beauty of social media is that these women decided, on their own accord, to take the Kotex campaign to the next level, and involve virtually every avenue of social media they had access to. Kotex created a campaign that had an inherently viral element to it; by giving these women individually-inspired gifts and making them feel unique, it was only a matter of time before they shared the experience with their communities. Furthermore, Kotex did not give these women an ultimatum. The gifts were not a bribe, they were simply gifts with one small request. Giving these women the freedom to do what they wished with regards to sharing the gifts and experience with their communities led to them immediately taking the opportunity to boast about how special they felt thanks to Kotex.
Don’t Hope to Go Viral – Work Your Way There
Kotex was lucky that the campaign was as innovative and original as it was. At the time, Pinterest was the newest, hottest social network and Kotex was the first brand to take advantage of it in the way that they did. First-mover advantage worked wonders for the Kotex brand, but we cannot all hope that our social media campaigns will go viral the way the Kotex campaign did. So, when putting together your next campaign, reach out to your influencers, but don’t neglect the average customer or social media fan. After all, by targeting influencers, the ultimate audience whom you hope to reach is the average user, so make an effort to reach out to every person you can. Brand loyalty is brand loyalty wherever you find it.
The Kotex example is one of the finest uses of Pinterest and social media to date. As marketing on social media continues to evolve, it is certain that we can expect other campaigns to catch on as virally as this one did, but with regards to the use of influencers, it is hard to think of another example as perfect a Case Studies as this one.
How are you reaching out to your influencers? What methods do you use to determine who your industry influencers are? Tell us in the comments below or on Twitter!
Twitter marketing can be an excellent resource, but only if it is done properly.
Time and time again we stress the importance of a strategy when it comes to Twitter marketing and other forms of social media marketing. Where Twitter marketing differs, however, is in the approach you take to promoting your brand. As we never tire of pointing out, Twitter is not a realm apt for self-promotion. And if you approach the social network as a place to simply tout your brand and aggressively pursue conversions, you will be disappointed with the results. So how can you go about conducting your Twitter marketing in an efficient manner so that you get the most out of all the social network has to offer from a business perspective?
Below are three pointers that should help you get the most our of your Twitter marketing efforts. Twitter can be an exceptional tool for driving business, but your strategy must be in line with Twitter best practices in order to see the best results.
1. Establish Your Goals and Measurement Criteria
There is an entire world of untapped leads and potential clients on Twitter, and heading into the social network blind may leave you stumbling to get on track. Therefore, before embarking on your Twitter marketing campaign, you should first define both your goals and how you plan on measuring said goals. If you jump into Twitter expecting that your first tweet will garner dozens of retweets and loads of conversions and followers, you’re going to be disappointed. (Unless of course you’re a celebrity, in which case we appreciate you reading our blog!) Your strategy needs to include a few key criteria. Below is a list of things to consider when launching your Twitter marketing campaign.
Who is your target audience?
Are you looking for followers in a geo-targeted area or worldwide?
Are you hoping for conversions on a website or at a location?
Once you’ve answered these questions, it is time to get a little more specific.
Do you already have a set of followers? If so, how would you categorize them? If not, how do you plan on acquiring them?
If you are looking for followers in a specific location, how do you plan on finding them?
What do you consider a conversion from Twitter? Is it s click through? A download? A subscription? A purchase?
Are you hoping to use Twitter to increase your current business or start something new?
The answers to these questions are essential before you begin marketing on Twitter. Once these goals are defined, you can establish your measurement criteria. This is a little trickier, because in order to measure the success of your Twitter marketing, you need to have answered the third question in the second set of bullet points above: What do you consider a conversion from Twitter? Once you have this answer, you can set up the appropriate criteria for monitoring the success of your campaigns.
2. Design Your Messages Around Your Niche
As you begin building your audience, you are going to want to keep them captivated. One devastating mistake many marketers often make is sending out nothing but self-promotion. While you might be the expert in a given field, constantly telling people about it and ignoring engaging content will get you nowhere. You will want to design your messages around the niche you wish to target in order to keep them engaged. Below are a few helpful tips to consider when drafting your messages and content.
People love advice and garnering knowledge, so share what you know to showcase your expertise as opposed to simply stating that you are the expert.
Quick, entertaining content is a great way to engage with your followers. Share fun facts and quirky anecdotes that people want to see.
Focus on a designated subject or theme that stretches across all of your messages. Keep your content on track so that the niche audience you build stays engaged.
Do not bombard you followers with links and promotional content. Once in a while a message like this is fine – but this should under no circumstances be your starting point.
Engaging content should be the focal point in drafting all of your Twitter messages. One goal that should always be present is to convert your audience members into brand advocates. We can’t all be Coca-Cola or Harley Davidson – we have to work to get our fans coming back. And, as with all social media, content is king when it comes to boosting your audience.
3. Narrow Your Audience with Twitter Lists
Twitter Lists are a fantastic way of segmenting your audience into appropriate categories. Say you have a thousand followers. Great! But not all of them will be following you for the same reasons. Some might follow you because they are in the same industry. Some might follow you because they are interested in your online product or service. Others might follow you because they live in your area, and are already physical customers. Each of these three categories will respond to your content differently. Lists will help you engage with all of them in the right way.
Once you have segmented your followers into lists, you will be able to design campaigns and messages to go out that are geared towards engaging with one of these groups specifically. The industry members might not be interested in your sales and promotions, but they might find some of your industry-relevant messages much more useful. Your physical customers may have no use for online promotions, but they might jump at the chance to collect in-store offers promoted via Twitter. Take this into account when setting up your campaigns, and use the Twitter Lists to your advantage.
These are just a few of the best practices when it comes to Twitter marketing. Over time, your Twitter strategy evolves and some of these points change and disappear while new ones are added. But to get the most out of your Twitter marketing when you are getting started, these pointers should certainly help.
Can you think of any other best practices when it comes to launching your Twitter marketing? Tell us in the comments below or on Twitter!
https://t2marketinginternational.com/wp-content/uploads/2022/12/logo-t2-300x138.png00Corey Padveenhttps://t2marketinginternational.com/wp-content/uploads/2022/12/logo-t2-300x138.pngCorey Padveen2013-01-15 11:03:262013-01-15 11:03:26Twitter Marketing Done Right: 3 Tips to Maximize Your Twitter Marketing
How can you go about maximizing your twitter marketing efforts to get the most out of the social network?
Twitter is a phenomenal resource for any kind of business. The real-time conversational aspect that it brings gives it a certain unique feel and a environment apt for engagement, but what are some Twitter marketing techniques businesses should adopt in order to get the most out of it? Below are some of the top Twitter marketing strategies businesses can employ in order to capitalize on all that Twitter has to offer to businesses.
1. Be Authentic
Don’t automate your posts – no one wants to hear what a machine has to say as it randomly generates messages using your pre-loaded content. People follow you to hear what you have to say, so tell them! If you decided to take the stage, and hundreds or even thousands of people came to hear you speak, would you simply play a recording a leave? Probably not. And if you did that, di you think they would stay? Also unlikely. So share what’s on your mind and engage with an audience that is eager to hear what you have to say.
2. Engage!
People like to converse and be heard. As a brand, it is your responsibility to listen to the customer and engage with them wherever possible. Nowhere is it more possible than on Twitter! As we noted above, Twitter is an avenue build for real-time conversation. So when someone is engaging with your brand, it is always in your best interest to address their comment, be it positive or negative.
3. Avoid Self-Promotion
Sure, the end goal is to convert these leads into clients, but endless self-promotion is nauseating, and the only thing you’ll succeed in doing is alienating your brand. We noted this in an earlier blog post and we are sticking by it. Social media is not for self-promotion, but for brand promotion thriugh engagement. When people are loyal to your brand, they will convert into customers.
4. Create a Relevant Database
It might be nice to see that you have thousands of followers and are following thousands of others, but this might not mean you have an account full of quality. If the goal is sales, then you will want to have as many targeted followers as possible, and the same goes for those you are following.
Can you think of any other best practices when it comes to Twitter marketing? Tell us in the comments below or on Twitter!
https://t2marketinginternational.com/wp-content/uploads/2022/12/logo-t2-300x138.png00Corey Padveenhttps://t2marketinginternational.com/wp-content/uploads/2022/12/logo-t2-300x138.pngCorey Padveen2012-12-05 12:34:562012-12-05 12:34:56Maximize Your Twitter Marketing Efforts