Social Media Case Study: Sony
Sony is not the first brand to come to mind when you think of Pinterest, but they managed to make themselves a powerful force on the network.
The logic was simple: everybody’s doing it, why don’t we? In 2011, Sony noticed the persuasion Pinterest had on purchasing mentality and decided to leverage the power of the network to increase traffic and, ideally, drive new sales.
Using a carefully coordinated strategy, Sony managed to garner 2,500 followers in the first six months of their activity on Pinterest, increase referral traffic from Pinterest to the Sony Store website by 800%, and collect more than 4 million brand impressions!
You can argue that Sony’s success came from their status as a brand on the market, but the reality is that Sony succeeded on Pinterest because of the course of action taken. The five lessons below detail what Sony did both before and after launching their Pinterest account and what marketers can learn from the strategy applied by Sony.
Do Some Research
While Sony had the added advantage of a brand that people were already talking about, it is important to do as much research as possible on your brand, competitors, industry leaders and, most importantly, your industry. Find out what people are already sharing and join an existing conversation instead of trying to start a new one. You might find it a lot easier to gain momentum.
Jump Right In
To truly succeed on social media – Pinterest or otherwise – you need to commit yourself and your team to the execution fully. Sony involved a huge part of their team when they started pinning. They did not want to ease their way into the community, they wanted to come in strong and get noticed. There are billions of conversations taking place and you need to find a way to get yourself noticed.
Mix It Up
After doing their research, Sony determined what topics were most relevant, most popular and most engaging, and created boards that fit into all of those categories. Do not limit yourself only to posts about your brand.
On the t2 Pinterest page, we share plenty of content about marketing, but we also share animal pictures, motivational quotes and healthy recipes! Be as broad as possible, because at the end of the day you want to reach as many people as you can. You never know where you might find new business!
Cross Promote Pinterest
Share your pins and promote your Pinterest page wherever you can. Sony posted their Pinterest account and their pins to other social networks, included links in email blasts and added links on their blog to drive new traffic to Pinterest. The more accessible your content is, the faster you will see eyes landing on it.
Pin It!
For Sony, the Pin It! button generated 10 times the number of clicks from the Sony Store than the Tweet This button. That means 10 times the number of links being generated on Pinterest than on Twitter and leading back to the store. Make your website Pinterest-friendly and your visitors will take care of the rest.
While we can’t all be Sony-sized brands, we can all develop strategies that lead to the same degree of success that Sony experienced. Whether your brand is big or small, your strategy is what will determine the value of your social media program.
What strategy do you incorporate into your Pinterest marketing? Has it worked? Tell us in the comments below or on Twitter!