10 Free Social Media Monitoring Tools
Social media is all about listening to what people are saying about you, and monitoring your brand online. These 10 free tools are a great asset for any social media marketer.
While all of these tools feature paid and enterprise versions, the basic, free versions contain a wealth of information and are fantastic resources for any marketer looking to optimize his or her social media marketing.
1. HootSuite
Many people know about HootSuite. And for anyone who has used it, it should come as no surprise that it sits on top of this list. There are plenty of neat listening and monitoring features available in HootSuite, including the ability to listen to keywords and geo-target your monitoring to see what people are saying in a given radius.
2. TwentyFeet
Ever wonder how you can optimize your social media activity for maximum results? TwentyFeet is a great tool to help you get there. TwentyFeet aggregates your social media activity and mentions from a number of social media channels and helps you determine where your social efforts are paying off and where you could use some help.
3. PeerIndex
PeerIndex is a great tool for those looking to build up their influence in certain categories. The tool helps users determine their level of authority in different niches based on conversations taking place and the level of engagement a brand has with its fans.
4. SocialMention
With regards to free listening tools, SocialMention is among the best. This tool allows you to listen for your brand, company, product, service, competitors or industry keyword mentions across a multitude of social media channels. Data is pulled from dozens of social media services to give you the most accurate, real-time information.
5. SocialPointer
Engagement with your audience is crucial to the success of a social media program, and SocialPointer allows you to track mentions of your brand on different channels and respond to your audience in real-time. This is a great tool for those engaging in social care (social media customer service).
6. HowSociable
Ever wonder if your social media marketing efforts are enough? HowSociable measures your social media activity and provides you with a score to help you determine whether or not you or your brand are engaging enough on social media to be successful.
7. Brand Monitor
For every conversation you find about your brand, there may be hundreds if not thousands more taking place across the social sphere. Brand Monitor helps you track all of the mentions of your brand on different social networks to give you a better feel of how the conversation is taking place and where you should be involving yourself to improve your brand’s online reputation.
8. Kred/Klout
Kred and Klout are two scoring services that review your social media activity, engagement, influence, authority, etc. and provide you with a score that tells you how you rank compared to others on social media.
9. SocialBro
SocialBro is a great tool when it comes to determining your influence and success on Twitter. The insights offered drill deep into your follower lists and provide helpful analytics to determine if your Twitter marketing is paying off, if you are targeting the right audiences and whom you influence.
10. Topsy
Topsy is a real-time social media search engine. Configure your account to pull data only relevant to your industry, brand, product, competitors, etc. and receive plenty of real-time information that you can use to improve the success of your social media marketing.
As we always point out, these tools are a great asset to compliment your social media strategy, but real success is ultimately going to come from a well developed and properly implemented social media strategy. Tools alone cannot run a social media program. People are out there talking and you need to be able to use these tools to listen and then properly engage with your audience.
Which of these tools have you used? Which ones are you going to try? Tell us in the comments below or on Twitter!