The Marketing Rundown

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Everything you need to know about media, marketing, and digital news from the week all together in one place.

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News & Updates

Meta’s Adding a New Customer Support Division to Handle User Queries

Good news for Facebook users, with Meta announcing that it’s building a new customer-service division, which will provide direct advice and assistance in order to help Facebook and Instagram users resolve account issues and concerns more quickly.

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Instagram Updates its Teen Safety Tools to Further Limit Potentially Harmful Exposure in the App

Instagram is expanding its sensitive content defaults for young users, with all account holders under the age of 16 now being put into its most restrictive exposure category, unless they manually change the setting.

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Twitter Tests New Format for Tweeted Links

Twitter’s testing a new format for publisher links, with what it’s calling its ‘Tweet Tiles’ display.

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Meta’s ‘Widely Viewed Content Report’ Once Again Shows That Users are Engaging with a Lot of Spam in the App

Meta launched its Widely Viewed Content report last August as part of an effort to counter to pervading narrative that Facebook facilitates the amplification of divisive political content, with political misinformation, in particular, gaining significant traction through Facebook News Feeds.

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Programmatic Advertising For Small Businesses: What, Why, And How?

Do you need programmatic advertising for your small business? While it’s more expensive because of platform costs, discover why you need it, its benefits, and how to set it up.