BEACON360

Beacon360

Optimizing the customer journey and brand experience

t2’s BEACON360 data-driven marketing program is designed to help businesses define their target audience based on consumer behavior and experience rather than a traditionally siloed market segment approach.

The BEACON360 model helps brands understand the customer journey, and provides a blueprint for delivering the optimal customer experience across all online and offline touchpoints. It provides valuable insights into how to identify, target, engage and retain new customers and provide them with an enriched experience.

BEACON

An optimized omnichannel strategy provides brands with the opportunity to deliver consistent messaging across all consumer-facing touchpoints. Optimization initiatives of the BEACON360 program include:

  • Identification of goals & objectives
  • Audience target identification
  • Hypertargeted content strategy
  • Content development
  • Creative development
  • Sensory consideration
  • Content delivery strategy
  • Cross channel optimization
  • Content governance
  • Performance metrics analysis & optimization

Engaging with your target audience using content that resonates with their beliefs and values, optimizes the user experience and helps to build a relationship with your brand. The Engagement component of the BEACON360 program includes:

  • Audience perceptions analysis
  • Hypertargeted messaging development
  • Channel selection & optimization
  • Audience feedback review
  • ResponsiveBranding
  • Campaign development
  • Incentive determination
  • Data gathering opportunities

Aligning your brand, messaging, and creative assets across all communications channels serves to deliver a fully immersive user experience. Alignment initiatives of the BEACON360 program include:

  • Audience perceptions analysis
  • Hypertargeted messaging development
  • Channel selection & optimization
  • Audience feedback review
  • ResponsiveBranding
  • Campaign development
  • Incentive determination
  • Data gathering opportunities

Content strategy infused with on-brand messaging and alluring creative inspires consumers and contributes to their connection and experience with your brand. Content initiatives of the BEACON360 program include:

  • Identification of goals & objectives
  • Audience target identification
  • Hypertargeted content strategy
  • Content development
  • Creative development
  • Sensory consideration
  • Content delivery strategy
  • Cross channel optimization
  • Content governance
  • Performance metrics analysis & optimization

An optimized omnichannel strategy provides brands with the opportunity to deliver consistent messaging across all consumer-facing touchpoints. Optimization initiatives of the BEACON360 program include:

  • Identification of goals & objectives
  • Audience target identification
  • Hypertargeted content strategy
  • Content development
  • Creative development
  • Sensory consideration
  • Content delivery strategy
  • Cross channel optimization
  • Content governance
  • Performance metrics analysis & optimization

Nurturing the customer experience is an ongoing process. Nurturing initiatives of the BEACON360 program include:

  • Feedback review and response strategy
  • Responsive Branding
  • Proactive reputation management
  • Cultivation of brand advocates
  • Ongoing data collection and analysis
  • Ongoing customer experience optimization

Let’s connect

For a customized proposal addressing your brand strategy needs, please contact us.